Returns & Exchanges

At MACHETE, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for hassle-free returns on all unworn items. Please ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Package Your Items

  Securely pack your items in their original box or a similar mailer, ensuring the return authorization form is included inside.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your tracking number handy until your refund is processed.